Frequently Asked Questions

Buying here supports Kyle best. Most of the sales price goes directly to him. Newsletter subscribers also get exclusive deals and news.

Books are shipped from the United Kingdom, where our partner has low production costs. We are pleased to pass on those low costs to you. However, shipping is a bit pricier. Shipping cost is calculated by weight; it is recommended to buy multiple books at once since it's cheaper on a per unit basis.

Yes, with conditions.

In the case of a return, all goods must be unopened, unused, and undamaged, and include proof of purchase. The request must be initiated within 30 days of the item's receipt.

To initiate a return, email kylewest@kylewestbooks.com with the subject line of "Returns" and provide your order number, name, and reason for return.

We will provide instructions on where to send the returned goods, and it is advisable to get proof of postage in case the package gets lost.

Customers are responsible for covering the cost of shipping on returned items. Once the item is received and inspected, you will receive an email notifying you of the status of your refund.

If it is approved, a credit will be applied to your credit card or original payment method shortly after.

We strive for 100% customer satisfaction and offer a 100% refund in the event that a damaged or faulty item is delivered. The request must be initiated within 30 days of the item's receipt.

Yes, with very rare exceptions.

Books can be read on:

• Kindle Fire tablets (2015 and later)
• Nook tablets (2014 and later)
• Kobo e-readers (except Kobo Aura)
• Apple Books
• Kindle app
• iTunes
• iPads
• iPhones (iOS 10+ from 2016)
• Android tablets and phones (Android 5.1 from 2013)
• Computers using a browser

As soon as you checkout, BookFunnel emails you the book. From there, you have multiple options for how to read it.

Please see this page for a more detailed breakdown.

If not in your main inbox, check your spam/promotions folder. If still not found, your books can always be found at my.bookfunnel.com using your email address as a login.

For technical support, reach out to BookFunnel at help@bookfunnel.com.

We do not offer returns on digital products under any circumstance.

As soon as you purchase an e-book or audiobook, it gets instantly delivered to your inbox. There is no way for our automated system to return it.

The only exception is if you accidentally buy a duplicate digital item. In that case, we can refund you if a request is made within 48 hours of purchase.